Utility Account Manager Jobs in Charlotte, NC
A Utility Account Manager handles essential duties for energy or utility companies, ensuring that clients receive excellent service. Their responsibilities include managing customer accounts, maintaining relationships with existing clients, identifying potential new clients, and resolving any customer issues. Additionally, they analyze customer data to improve services, increase customer satisfaction, and increase profitability for their company. They work closely with other departments within the company, such as sales, customer service, and billing, to ensure cohesive operations.
Being a Utility Account Manager requires strong communication, negotiation, and problem-solving skills. They should have a strong understanding of the utilities industry and be able to interpret utility tariffs and contracts. A bachelor's degree is often required, and some employers may prefer candidates with an MBA. They may also need to have certain certifications depending on the company and role, such as a Certified Energy Manager (CEM). Prior to becoming a Utility Account Manager, a person may have roles such as a Customer Service Representative, Sales Representative, or Utility Analyst within the industry.
Carrier Energy Utilities Account Manager Southeast
- Charlotte, NC
- 22 days ago
- Charlotte, NC
- 22 days ago
Familiarity with HVAC and battery technologies or related energy management solutions....
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Title Synonyms
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Salary for Utility Account Manager Jobs in Charlotte, NC
Required or preferred licenses and certifications for Utility Account Manager positions.
Highest Education Level
Utility Account Managers in Charlotte, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Utility Account Manager position
- Organization
- Mentoring
- Business Development
- Forecasting
- Sales Management
- Account Management
- Negotiation
- Team Building
- Leadership Development
- Employee Development
- Affirmative Action
- Building Relationships
- Consultative Sales
- Direct Sales
- Collaboration
- Written Communication
- Events
- Client Services
- Liaison
- Cross Selling
- Executive Leadership
- Interpersonal Skills
- Energetic
- Compensation and Benefits
- Proposal Development
- Career Development
- Program Management
- Strategic Account Management
- Energy Management
- Heating Ventilation & Air Conditioning
- Engineering
- Driving
- Consulting
- Bachelor's Degree
- Regulations
- Sales
- Project Management
- Microsoft Office
- Staff Supervision
- Scheduling
- Leadership
- Communication Skills
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