Utility Account Manager Jobs in North Carolina

A Utility Account Manager handles essential duties for energy or utility companies, ensuring that clients receive excellent service. Their responsibilities include managing customer accounts, maintaining relationships with existing clients, identifying potential new clients, and resolving any customer issues. Additionally, they analyze customer data to improve services, increase customer satisfaction, and increase profitability for their company. They work closely with other departments within the company, such as sales, customer service, and billing, to ensure cohesive operations.

Being a Utility Account Manager requires strong communication, negotiation, and problem-solving skills. They should have a strong understanding of the utilities industry and be able to interpret utility tariffs and contracts. A bachelor's degree is often required, and some employers may prefer candidates with an MBA. They may also need to have certain certifications depending on the company and role, such as a Certified Energy Manager (CEM). Prior to becoming a Utility Account Manager, a person may have roles such as a Customer Service Representative, Sales Representative, or Utility Analyst within the industry.

1-2 of 2 Jobs

Carrier Carrier Energy Utilities Account Manager East in North Carolina Country: United States of America Location: CANCO: Carrier-Home North Carolina Remote Location, Remote City, NC, 27006 USA Carrier...

Remote Work

Carrier Energy Utilities Account Manager Southeast

  • Charlotte, NC
  • 22 days ago
  • Charlotte, NC
  • 22 days ago

Familiarity with HVAC and battery technologies or related energy management solutions....

Remote Work

Demographic Data for North Carolina

Moving to North Carolina? Find some basic demographic data about North Carolina below.


Local
National
10,439,413
246,359

Utility Account Manager Online Courses and Training Opportunities

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Climate Change in Water and Sanitation Utilities
Did you know that some urban water and sanitation utilities are leading the way towards a carbon-neutral future? If you are a professional or an active stakeholder in the water and sanitation...
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Explore the core financial accounting tools that will help you understand annual reports and footnotes - creating a solid understanding of the financial statements. This professional certificate...
Accounting and Finance
Develop financial acumen to manage your business successfully. This business course helps you to read and understand financial statements to evaluate how business performance is affected by four...

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Salary for Utility Account Manager Jobs in North Carolina

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireUtilities research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Utility Account Manager positions.



Highest Education Level

Utility Account Managers in North Carolina offer the following education background
Bachelor's Degree
41.4%
Master's Degree
21.3%
High School or GED
14.4%
Associate's Degree
10.3%
Vocational Degree or Certification
8.8%
Doctorate Degree
2.5%
Some College
0.9%
Some High School
0.3%


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