Utility Account Manager Jobs in Arizona
A Utility Account Manager handles essential duties for energy or utility companies, ensuring that clients receive excellent service. Their responsibilities include managing customer accounts, maintaining relationships with existing clients, identifying potential new clients, and resolving any customer issues. Additionally, they analyze customer data to improve services, increase customer satisfaction, and increase profitability for their company. They work closely with other departments within the company, such as sales, customer service, and billing, to ensure cohesive operations.
Being a Utility Account Manager requires strong communication, negotiation, and problem-solving skills. They should have a strong understanding of the utilities industry and be able to interpret utility tariffs and contracts. A bachelor's degree is often required, and some employers may prefer candidates with an MBA. They may also need to have certain certifications depending on the company and role, such as a Certified Energy Manager (CEM). Prior to becoming a Utility Account Manager, a person may have roles such as a Customer Service Representative, Sales Representative, or Utility Analyst within the industry.
Public Power Utility Sales Specialist - Grid Automation
- Phoenix, AZ
- 8 days ago
- Phoenix, AZ
- 8 days ago
Description General Information: We are currently seeking a seasoned sales professional in our US Hitachi Energy Sales organization, focused on our Grid Automation portfolio. This position will be...
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Salary for Utility Account Manager Jobs in Arizona
Required or preferred licenses and certifications for Utility Account Manager positions.
Highest Education Level
Utility Account Managers in Arizona offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Utility Account Manager position
- Customer Relations
- Organization
- Decision Making
- Business Development
- Customer Relationship Management
- Procurement
- Sales Management
- Account Management
- Interviewing
- Leadership Development
- Affirmative Action
- Lead Generation
- Strategy Development
- Building Relationships
- Proposals
- Consultative Sales
- Direct Sales
- Technical Sales
- Enterprise Sales
- Collaboration
- Customer Satisfaction
- Military Background
- Digital Marketing
- Demand Generation
- Pain Management
- Data Analytics
- ROI Analysis
- Client Relationships
- Cross Selling
- Salesforce
- Budgets
- Safety Compliance
- Proposal Development
- Health and Wellness
- HubSpot
- Lead Nurturing
- Artificial Intelligence
- Value Proposition Development
- Energy Efficiency
- Supervisory Control & Data Acquisition
- Energy Management
- Sustainability
- Engineering
- Driving
- High School Diploma
- Bachelor's Degree
- Sales
- Leadership
- Communication Skills
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